We readevery email.
Something broke? Tell us.
Include the game, your device and OS version, and what you were doing. A screenshot or short recording helps a lot.
dev@hollowbrightstudios.com →Your dataWant it deleted?
You can ask us to delete anything tied to you, from any game, at any time. No account needed to ask.
How it works ↓Quick answers.
Where can I download the games?
Every HollowBright Studios game is still in development. Store links appear on each game’s page the moment it is live on Google Play, the App Store or Steam. Until then the badges read “soon”.
I found a bug. How do I report it?
Email us with the game’s name, your device model, your operating system version and what you were doing when it happened. A screenshot or a short screen recording helps a lot. We read every report.
A purchase did not go through or I want a refund.
All payments are handled by Google Play or the App Store, not by us, so refunds go through them. Google Play refunds are requested from your Google Play order history; App Store refunds from reportaproblem.apple.com. If a purchase was charged but never unlocked in the game, email us and we will sort it out.
Do the games have ads?
Some mobile games offer optional rewarded video ads, which you can always skip. None of our games show forced ads and none use energy timers or loot boxes. Where a game has a one-time remove-ads purchase, it is listed on the game’s page.
Will I lose my progress if I switch phones?
Right now progress is saved only on your device, so a new phone starts fresh. If cloud saves are added to a game, its privacy policy will be updated first and the game will ask before syncing anything.
Can I stream, review or make videos about the games?
Yes. You can record, stream and monetise videos of any HollowBright Studios game. Key art, logos and studio facts are on the Press page.
Delete my data.
This page is the official data deletion request path for every HollowBright Studios LLC app, including those listed on Google Play. It applies whether or not you still have the app installed.
What to send
Email dev@hollowbrightstudios.com with the subject "Data deletion request" and tell us:
- which game it is about,
- your platform (Android, iOS or PC),
- any leaderboard tag or username you chose in the game, so we can find your records.
What gets deleted
- Leaderboard records (for example a Trace tag and its scores) are removed from our database.
- Analytics and crash data collected through third-party SDKs is deleted where the provider offers a deletion tool, and otherwise expires under that provider's retention policy. Each game's privacy policy lists its SDKs.
- On-device save data is not held by us. Uninstalling the app removes it.
How long it takes
We confirm by email and complete deletion within 30 days. We keep nothing except the email thread itself, which we delete once the request is closed.
Games covered: PrismShot, Under the Hedge, The Great Merge, Trace, Leap of Worlds.